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Technical Questions:
Questions about downloading the software and technical problems
What do I have to do in order to play in Destiny Casino?
How long is the download process?
What are the minimum system requirements for running the
casino software?
What should I do if I receive a message "Disconnection
Timeout"?
I don't see the Destiny Casino icon on my desktop. How
can I find it?
I received a message "Username or Password incorrect".
What's wrong?
What should I do if I receive a message "Internet
connection not detected"?
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What do I have to do
in order to play in Destiny Casino?
In order to play in Destiny Casino you must first download and run our
software. You can easily do this by following our step-by-step Quick
Start, which describes in detail how to install the casino software.
You can also click on the 'Download Software' button on our main page
to download the casino software.
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How long is the download
process?
The casino software is compressed to about 5 MB, which takes approximately
15 minutes to download using a standard 56 Kbps modem. Using ISDN or
DSL this takes considerably less time. Having the software downloaded
to your computer gives you a much more stable and exciting gameplay.
The graphics are beautifully rendered and are intended to create the
atmosphere of a real casino and give you a sense of actually being in
the casino. Also, since the graphics and games modules are already installed
on your computer, only small packets of data are transferred between
your computer and our servers. For more information on downloading the
casino software refer to our Quick Start.
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What are the minimum
system requirements for running the casino software?
Our casino software's minimum requirements are: Pentium 133Mhz, 8 MB
of hard disk space, 16 MB of RAM with either Windows 98, 2000, ME, XP
or NT operating systems. For the most enjoyable gaming experience set
your screen resolution to 800X600 or higher and set the screen colors
to High Color (16 bit) or more. If you are using a resolution of 640X480,
you might consider hiding your Taskbar. You can do this by right click
on the Taskbar, select "Properties" and then put a checkmark
on the "Auto hide" checkbox.
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What should I do if
I receive a message "Disconnection Timeout"?
This can be caused either by not taking any actions in the casino for
10 minutes or by having a slow Internet connection, which is possibly
affected by heavy traffic on the Internet. If you receive this message
simply try to reconnect to the casino.
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I don't see the Destiny
Casino icon on my desktop. How can I find it?
If you can't find the 'Destiny Casinor' icon on your desktop simply
follow these steps:
Click on the "Start" at the bottom left corner of your screen.
Choose "Find" or "Search" and then choose "Files
or folders" or "For Files or Folders".
In the text box under "named", or "Search for files or
folders names", type in Destiny Casino and click on "Find
Now", or "Search now". This will start the search for
Destiny Casino.exe file.
If you get a file Destiny Casino.exe under the "name" tab
in the white window then Destiny Casino.exe was found. Double click
on the file in order to run the casino software.
If the search ended without giving any results then the file is not
present on the hard disk. If you have other drives configured on your
hard disk (like d: or other drives) you can repeat the search in each
of the other drives. If you still don't find the file you will have
to download the casino software again.
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I received a message
"Username or Password incorrect". What's wrong?
If you have forgotten your username or your password, please send us
your name, address, phone number and e-mail under which you have registered
to support@destiny.ws and request your username and password. Once your
details are authenticated, you will receive a notification to your e-mail
containing your username and your password.
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What should I do if
I receive a message "Internet connection not detected"?
Check if you are connected to the Internet and try again. If you're
still encountering problems contact our support at support@destiny.ws
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