19 october 2022

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Support analyst

Support analyst

Key Qualifications: Technician, Technologist, Student, or Practitioner in Systems, Information Systems, software programming, or a related field. Knowledge of HTML and CSS. Experience with email sending tools. Basics of Python, Django, and SQL. Familiarity with CMS (similar to Acoustic). Academic writing skills. Proficiency in office tools. Basic Excel skills. Social media management. Features: The role includes the following features: Mass sending of email marketing and control of database systems and email templates. Generation of basic queries and databases with SQL. Extracting reports of email shipments for client delivery. Reporting and/or correcting errors found during email reviews for proper correction. Periodic updates of inputs and tools to ensure the platform's optimal use. Providing technical support to other areas of the organization. About You: The successful candidate will be a versatile and technically skilled individual with a background in Systems, Information Systems, or software programming. If you have a combination of technical knowledge, attention to detail, and the ability to provide technical support, we encourage you to apply.